Data Roaming Procedure

1. Check with your manager before travelling if you are authorized to use roaming and what roaming package you are entitled to. Check link at: http://www.du.ae/personal/mobile/visiting-roaming/roaming-data-bundles. Not all users can enable roaming.

2. Once abroad, connect manually to one of DU's preferred networks available currently in 78 countries. The list of preferred networks can be found here: http://www.du.ae/personal/mobile/visiting-roaming/roaming-preferred-partners

2. Disable Wi-Fi, and enable data roaming on your phone.

3. Then visit mydata.du.ae (free) and choose the data pack you want to activate. You can monitor your data usage by visiting mydata.du.ae (free).

You can also activate a data pack while roaming via our Data Manager app, which we recommend you download before you travel. You'll also be able to monitor your data usage on it. The app can be found at http://www.du.ae/personal/mobile/mobileapps/du-data-manager